Bookings & Deposits:
To book your order, The Cake Fairy LLC takes a 50% deposit. This deposit is not refundable if the event is cancelled within 8 weeks of your event date. If the event is cancelled over 8 weeks in advance of the event date, a partial refund will be provided, minus any fees and expenses incurred by The Cake Fairy LLC for the order. By paying the deposit for an order the client agrees to these terms.
The balance of the order is payable by credit card upon pick up, or 24 hours prior to delivery. Please note that we will not deliver orders that have not been paid for in full.
Payment can be made by check or credit card.
If a check is returned, the client is responsible for all fees and charges incurred by The Cake Fairy LLC.
Orders to not get on our calendar until the initial non-refundable deposit is made. Only a non-refundable deposit payment secures the date and books the order.
Serving Sizes and Changes:
Once an order is made, the serving size can be changed up to 3 weeks before of the event date. If the serving size is reduced by more than 20 servings, we will accomodate that size, but the price agreed upon will not change.
Serving amounts provided by standard shape cakes are based on the wedding industry standard of eight (8) cubic inches of cake per serving: generally a 1 inch wide x 2 inch long x 4 inch high slice of cake.
Three dimensional, carved cake serving amounts are estimated and are not guaranteed to be exact.
All cakes will provide at least the industry standard size number of servings when properly served according to the industry standard size.
The number of actual servings created during actual service of the cake cannot be guaranteed as methods of slicing, such as serving larger than then industry standard 1x2x4 size slice, or other preparations will affect the number of actual servings.
Toppers:
If the customer provides a topper we will place the topper on the customer’s cake as directed. Since this is done gratuitously The Cake Fairy LLC shall not be responsible for any damage to the cake or the topper while being placed, or while in storage at our studio.
Deliveries & Pick Up Policies:
A delivery fee is charged at a rate per mile (based on current gas and toll prices) with a minimum delivery fee of $30. This fee will be added to the final cost of the cake.
Should the date, time or location of the event change, the Client must notify The Cake Fairy LLC immediately.
Deliveries shall be made within a period of time agreed to in the Order Summary.
If the Client elects to pick up and set up the cake, the Client assumes all responsibility for the integrity of the cake once it passes into the Client’s possession. The Client waives all claims against The Cake Fairy LLC for any problems or issues that may develop with the cake after is has been transferred to the Client or the Client’s agent.
After delivery and/or setup is complete, The Cake Fairy LLC is not liable for any damage to the cake regardless of the cause of the damage, including, but not limited to, cake spoilage or melting that may occur due to temperature (preferred temperature is 70 degrees or below), weather conditions, failure of the Client to provide a temperature-controlled environment, and/or failure to properly store and display the cake. The client is responsible for providing an appropriate and secure table and environment for the cake.
Fresh Flowers on Cakes:
Fresh flowers are placed on the cake entirely at the client's risk.
By booking a cake with fresh flowers with the Cake Fairy LLC, the Client acknowledges that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants and that some flowers and foliage are in fact toxic and/or poisonous.
The Client is responsible for making sure that the flowers and foliage are safe to place on an edible cake, are free from any kind of chemicals/toxins, and will not result in chemical ingestion and/or poisoning of the guests.
If flowers are not available at a venue when we arrive with the cake, we will not be able to add them to the cake, and will not be required to wait until the flowers are delivered. It is the Client's responsibility to ensure that the flowers will be at the venue prior to the agreed-upon delivery time slot.
Nut Free:
The Cake Fairy LLC operates in a nut-free kitchen. However our products are not sourced in nut free or allergen free environments, and we do not present our products as being allergen free. The Cake Fairy LLC is not responsible for any allergic reactions that may be caused by our products or at events at which our products are consumed.
Photographs and Information:
The Cake Fairy LLC has the right to photograph its cakes and/or order copies of pictures showing the cake from the Client’s photographer. The Client hereby grants The Cake Fairy LLC the right to use any photographs so acquired either for our own reference, for display, and/or promotion without compensation to the Client.
The Cake Fairy is the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.